TERMS OF SERVICE

(Terms & Conditions)

Welcome to Sulit Kitchen! As a family-owned food company, we want to make your experience easy and enjoyable. By using our website and placing orders, you agree to the following terms:

Acceptance of Terms

Using Our Website

  • Please use our website responsibly and respectfully.
  • Do not post or share harmful, offensive, or illegal content.
  • Attempting to access restricted areas of the website is not allowed.

Ordering & Payments

  • All orders are subject to product availability.
  • Prices displayed on our website may change without prior notice.
  • Payment must be completed through our accepted methods before we start preparing your order.
    Accepted payment options: Cash on Delivery (COD), Cash on Pickup (COP), PayPal, Bank Transfer, GCash, and Credit Card.

Order Customizations & Cancellations

  • Special requests or ingredient adjustments may be accommodated if requested before preparation begins.
  • Once preparation has started, changes may no longer be possible.
  • Orders can be canceled before preparation or delivery — please contact us immediately.

Delivery

  • Delivery times are estimates and may vary due to traffic, weather, or other factors beyond our control.
  • Sulit Kitchen is not responsible for delays caused by third-party delivery services.

Refunds & Returns

  • For information on refunds and returns, please see our Refund & Returns Policy. This policy explains how to report damaged or incorrect items and how refunds are handled.

Content & Intellectual Property

  • All content on this website—including images, text, logos, and recipes—is owned by Sulit Kitchen.
  • You may not copy, reproduce, or use any content without our written permission.

Links to Other Websites

  • Our website may contain links to third-party websites.
  • We are not responsible for the content or policies of these external sites.

Limitation of Liability

  • Sulit Kitchen is not liable for any indirect, incidental, or consequential damages arising from the use of this website or our products. Our liability is limited to the extent permitted by applicable law.

Changes to Terms

  • We may update these Terms from time to time. The latest version will be posted here. By continuing to use the website, you agree to the updated Terms.

Contact Us

If you have any questions about these Terms of Service, please reach out to us:

Thank you for choosing Sulit Kitchen! Every meal is prepared with care and love, and we truly appreciate your support.